There is one thing that scares every business owner – the things they can’t control.
For Melbourne’s premier brow salon owner Suzie Mcintosh, that was a hail storm in December last year, which left her salon damaged and forced to close.
Yet the resilient trailblazer did not allow the setback to stop her in her tracks, instead, she took the experience in her stride, determined to be up and running as soon as possible.
Now she celebrates the reopening of her luxury salon in Toorak – an elegant and stylish space, just like the girl boss herself.
“After what was a drastic end to 2018, I cannot tell you how relieved and ecstatic I am to finally be back in operation in Toorak after operating out of a temporary office space for the past 5 months.”
An architect of the perfect brows, Suzie Mcintosh has built a reputation for crafting the perfect archways on the faces of her clients, building a thriving empire, and picking up a long list of celebrity and high-profile patrons along the way.
We recently sat down for a chat to talk all things business, challenges and of course the art of the perfect brows …
Congratulation on the re-open of your Brow Bar – you must be so excited! What can we expect from the new store?
Thank you! You can expect the same premium service in a much nicer environment! We teamed up with the girls over at Place Interiors for the renovation process and are so happy with what they have created!
You have certainly undergone a lot after the collapse of the store as a result of thunderstorms – but I think what’s most impressive it seeing you bounce back so strongly. What do you think is the secret to overcoming challenges in business?
First thing – have a really good insurance company!! That is absolutely vital! When the roof collapsed, we had to find a temporary location immediately to be able to continue the business with little to no interruption and keep everyone in work.
Besides that, I guess it’s important to be flexible. You never know what is going to happen so always just have enthusiasm and proactively deal with things as they come up! Sometimes you literally have to take it one day at a time.
Brows have certainly become essential when it comes to beauty – what are the current trend? And who’s brows do you think are truly ‘on point’?
Zendaya – I just love her brows! They are amazing! As for trends, I always recommend keeping as much hair as possible to maintain thick brows, trends come and go… stick to what’s natural and you won’t regret it!
It’s not about removing a lot of hair, when you see one of our professional brow stylists, we remove the ‘right’ hairs to create the perfect shape for your face.
When it comes to brows, what do you think is the secret to finding the perfect shape for your face?
We look at the natural brow shape, make sure it’s sitting on the brow and work with the natural shape of your face.
You’ve created looks for some amazing celebrity clients – who would be your absolute dream client?
Honestly, my dream client is just the everyday woman!
I love working with a client who’s never really had a brow treatment like feathering, Ombré or microblading and seeing how it completely transforms her face, and her confidence!